Creating customer surveys

Step 1 - Login with Customer credentials and navigate to Monetization>>Survey

Step 2 - Create New Survey Question by filling data in all/required fields and click on Submit

Field Description
Name Give name to survey
Question Enter your survey question here
Category You can either select existing category or you can also add new category
Option Type Select appropriate option type from list of given option types


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Step 3 - All configured questions will be visible in Monetization>>Survey>>List Survey Question

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Step 4Create new survey by selecting appropriate survey question, fill information in other all/required fields in Monetization>>Survey>>New Survey and click on Submit

Field Description
Survey Name Give name to survey
Category Select category of questions that you want to add in survey
Questions Select questions that you want to add in survey
Is Active Enable Is Active to activate survey
Repeat on other networks Enable this flag to repeat your survey on other networks 

 

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Step 5 - All configured Surveys will be visible in Monetization>>Survey>>List Survey

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Step 6 - Create New Survey Campaign by selecting appropriate Survey, Network, Display Hours, Date Range, Display Days and enable Is active. After clicking on Submit, your survey will be created.

Field Description
Campaign Name Give name to your campaign
Select Survey Select survey that you want to add in survey campaign
Select Network Select networks on which you want to show your survey
Display Hours Survey will be displayed only on selected hours
Date Range Survey will be displayed only on given  
Display Days Survey will be displayed only on given date range
Is Active Enable Is Active to make survey status as Active

 

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Step 7 - All Created Survey Campaigns will be visible in Monetization>>Survey>>List Survey Campaign

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Step 8 - After configuring surveys we need to integrate them with captive portal. To do so, enable survey on captive portal from Authentication>>Captive Portals>>List Portal>>Edit Portal>>Monetize

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Step 9 – To see/answer configured Survey, connect to concern SSID and Survey will appear on pop- up portal window

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